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Welcome to Furla Customer Care Service.
Our customer service can be reached from Monday to Saturday, 9AM to 9PM. Customer service can reply to your question within 2 working days.
TELEPHONE NUMBER ：400- 168- 8066

We always respond within 24 hours, but during busy periods, such as public holidays, sales, or special campaigns, it may take longer to process each request.

* Please check here must common before to apply: Frequently Asked Questions

How to receive product at store

Please visit the store within 3 weeks, after 3 days when you received the shipping confirmation mail.
We will send the shipping confirmation mail when the product shipped. (Please not that we can’t inform you the product arrives at the stores.)
Please not that the delivery would be late depends on the weather.
Please bring the followings when you visit the store.
“Order ID” which be in shipping confirmation mail / My Account
License / Insurance card / Passport
Only the customer purchased can receive the products at the store. Other person can’t receive.
Please sign to the designated documents when you receive.
If you won’t come to receive the product more than 3 weeks, we will cancel the order. we won’t tell you the cancelation.
You can’t specify a delivery date.

CONTACT US •required

CONTACT US
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